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Browse the catalogue: 80 services in 18 areas
Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
Software and licensing Genuine licences for dev and IT teams, with renewals tracked for you Training Live courses over video, from Microsoft 365 essentials to spotting phishing
Unsure what to tackle first? A brief remote check-up ends with a written list of five priorities Request a review
See all 13 solutions together
NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
No match for your situation? Tell us about the company in a couple of lines and we will suggest the right services Ask for advice
Who we are The people behind Apply and why we work only remotely Articles Practical pieces about IT and security Paying us Invoices, SWIFT transfers or payment by card Contact Write via the form or by email, or book a video call

Services by area

The range runs from a laptop that stopped printing after an update to a web shop that pushes its orders into Minimax, feeds stock to Ceneje.si and prints GLS or Pošta Slovenije labels on its own. Type a keyword into the search box or open an area below. Every service page lists the concrete tasks, the software we rely on and what stays with you once we sign off. Everything happens over an encrypted remote session, so there is no waiting around for a van to arrive.

18
areas
80
catalogue entries
13
solutions by goal or industry
€50
hourly rate plus VAT outside a plan
80 services in 18 areas

Support and managed IT

Operations and infrastructure

Security

Development and web

Data, AI and consulting

Software and training

01 / 18 areas

Managed IT support

Most IT trouble in a small firm is undramatic: a printer that keeps vanishing from the network, a mailbox at its quota, a former employee whose password still works. Imagine a Ljubljana accounting office with twelve people in the busy weeks before annual accounts are due, where every lost hour hurts. Requests land in one place, we connect remotely, fix the cause and keep a history you can look through. Weekdays, 9:00-17:00.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
02 / 18 areas

Service plans and SLAs

Three plans, and the real difference between them is how quickly someone picks up your problem. Start (from €450 monthly, up to 10 users) commits to 4 hours, Business (€990) to 1 hour, Premium (from €1,990) to 15 minutes, with VAT added on top. The target sits in the contract, and each month's report shows how we performed against it.

3 to choose from
Send an enquiry Every service page explains what is included, how we work and what we need from you
03 / 18 areas

System administration

Picture an architecture studio in Kranj whose Proxmox server, two Windows Server machines plus the Entra ID tenant were configured by a colleague who has since left, with nothing written down. Nobody dares to reboot anything. We take over the routine: patch windows, permission clean-ups, alerts on disks and expiring certificates, and a runbook that outlives any single administrator.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
04 / 18 areas

IT infrastructure

Faster laptops rarely cure a sluggish office. At a 60-room hotel at Bled, the culprit behind a frozen reception screen might be a nearly full datastore or a switch bought a decade ago. We collect hard numbers first, then rank what to replace and what to leave alone; virtual desktops only come into play if they genuinely pay off.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
05 / 18 areas

Network and telephony

Think of a logistics warehouse near Koper: when the internet link fails, scanners go dead and lorries queue at the ramp. We monitor the firewall, switching and the internet line day and night, survey wireless coverage and move calls onto Teams Phone or another hosted telephony service. Any physical task, like reseating a cable, is carried out by your own staff with our guidance.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
06 / 18 areas

Cloud and hosting

A processing record that simply says “cloud” will not satisfy a privacy review: the provider and the country both have to be named. We host servers, mailboxes and storage in EU data centres operated by Hetzner, OVHcloud or IONOS, or in European Azure and AWS regions, so the transfer question is settled on paper from the start.

5 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
07 / 18 areas

Backup and recovery

Owning copies is not the same as being able to recover. What counts is whether files scrambled by ransomware at 2 a.m. are usable again before noon. We define what is saved, how frequently and where to, keep one immutable copy away from your premises and run restore drills to a timetable. Statutory retention of invoices and records is factored in.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
08 / 18 areas

Cybersecurity

Fifteen separate services, so you pay only for what your risk profile calls for, whether that means GDPR paperwork, a WAF, EDR or round-the-clock SOC cover. SI-CERT warnings feed straight into our routine, and the evidence we produce is ready for an inspection, which matters if NIS2 and ZInfV-1 class you as an essential or important entity.

15 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
09 / 18 areas

Websites and web applications

Anything from a single page for a dental surgery in Maribor to an ordering portal for distributors sits here, fourteen services in total. Pages load quickly, are structured so search engines parse them cleanly and meet WCAG 2.1 AA. Upkeep and clean-up after a breach are covered too.

14 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
10 / 18 areas

E-commerce and integrations

Each new sales channel brings more clerical work: re-keying orders into the books, printing labels, fixing stock counts in several back offices. Imagine a children's equipment shop from Celje selling on Amazon, Ceneje.si and its own website, spending every evening on data entry. We wire the store to Minimax or Pantheon, to Stripe or Bankart and to couriers, so each figure is typed exactly once.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
11 / 18 areas

Custom software

Standard packages handle routine work, yet a company's edge often lies precisely where they stop. Take a furniture exporter in the Savinja valley whose route from order through production to dispatch fits no boxed ERP. We write software around that route, connect it with existing systems and support it once it is live. Ownership of source code and IP is settled contractually before development starts.

6 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
12 / 18 areas

Software testing and QA

A defect spotted first by a paying customer costs far more than one caught in testing: refunds, a swamped support inbox, harsher reviews. Working independently of your developers, we check every function against the specification, rehearse campaign-level traffic, automate repeat checks and run authorised attacks. Findings come ranked, most urgent first.

5 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
13 / 18 areas

Artificial intelligence

Useful AI is tied to a defined job, for instance searching years of case files at a law firm in Nova Gorica or triaging guest emails at a hotel. Before anything is built we settle which data the model touches and where it is processed, as GDPR and the EU AI Act expect. Then we deliver the tool and coach the staff who will rely on it.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
14 / 18 areas

Data and analytics

Revenue lives in the shop back office, margins in Pantheon, prospects in a CRM. That makes three systems and three versions of the truth. We deduplicate master data, load every source into one warehouse and capture incoming paperwork automatically, so all departments report from the same base.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
15 / 18 areas

IT consulting and audit

Ahead of a costly ERP rollout or cloud migration, an adviser with no product to push is worth having. We examine the systems you run today and the quotes vendors have sent, spell out the risks plus total cost of ownership, and give management a phased plan. Where a digitalisation voucher or other co-financing might fit, we mention it, without promising that funding will follow.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
16 / 18 areas

Digital marketing

Many firms buy ads yet cannot say which campaign brought in which lead. We trace each step from first click to closed sale, reveal which channels pay for themselves and configure a CRM so no lead goes cold.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
17 / 18 areas

Software and licensing

Licence bills grow quietly: duplicate subscriptions, seats still assigned to former staff, premium tiers no one needs. We buy genuine licences for developers and IT staff, track renewal dates and trim unused seats several times per year.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you

All 18 areas at a glance

Six groups keep the 18 areas tidy, so it takes seconds to spot where your issue fits. If in doubt, simply message us and we will place it.

Support and managed IT · 01 Managed IT support End-to-end support, helpdesk, service desk Operations and infrastructure · 02 Service plans and SLAs The Start, Business and Premium tiers Operations and infrastructure · 03 System administration Server care, directory services, hypervisors Operations and infrastructure · 04 IT infrastructure Health checks, tuning, hosted desktops Operations and infrastructure · 05 Network and telephony Traffic analysis, monitoring, calls over Teams Operations and infrastructure · 06 Cloud and hosting VPS, shop hosting, company mail, S3 storage Operations and infrastructure · 07 Backup and recovery Designing backups, copies held off-site Security · 08 Cybersecurity GDPR, EDR, SOC watch, hardening Development and web · 09 Websites and web applications WordPress builds, web shops, trade portals, SEO Development and web · 10 E-commerce and integrations E-invoices, checkout, marketplaces, couriers Development and web · 11 Custom software Mobile apps, system links, migrations Development and web · 12 Software testing and QA Manual checks, scripted suites, pentests Data, AI and consulting · 13 Artificial intelligence Roll-out, strategy, coaching for staff Data, AI and consulting · 14 Data and analytics Reporting stores, clean master records, OCR Data, AI and consulting · 15 IT consulting and audit Strategy for going digital, design reviews Data, AI and consulting · 16 Digital marketing Campaign audit, lead pipeline, CRM Software and training · 17 Software and licensing Toolsets for admins and developers Software and training · 18 Training Courses for groups, coaching for one

Picking a working model

Each catalogue item is available on a subscription, as a one-off job with fixed boundaries, or as reinforcement for your existing IT people. Recurring work points to the first; anything with a clear finish line suits the second.

Plans and prices

Ongoing plan

Start, Business or Premium, each with written boundaries, a flat euro charge plus VAT and a contractual reaction time. Queries from staff, updates and alerting are handled to an identical routine every single month.

Fixed-scope project

Shifting mail into Microsoft 365, wiring WooCommerce to your chosen e-invoice exchange, auditing accessibility to WCAG 2.1 AA, opening a fresh web shop. Well-defined briefs are priced as a lump sum, looser ones are estimated in hours.

Back-up for in-house IT

Employ a sysadmin already? Hand us the repetitive chores, maintenance windows and specialist subjects one person cannot reasonably cover, like pentesting, migrating a database or SOC monitoring.

Where to begin

Unsure what matters most? Start with an assessment that splits urgent repairs from improvements that can sit in next year's budget.

01

Remote review

Using view-only permissions, we inspect workstations, servers, your Microsoft 365 or Google Workspace setup, backups and licence usage, and rank every finding from critical to cosmetic.

02

Roadmap

Results become two lists: this month's must-dos, and tasks to slot into a quieter period, perhaps after the annual accounts are filed.

03

Proposal and contract

A price in euros before VAT arrives with a schedule. Coverage and reaction times are written into an e-signed contract, so nothing needs posting.

04

Steady running

Tickets get closed, scheduled work gets done, and on the agreed cycle you get our upgrade suggestions, each one already costed.

Frequently asked questions

No. Clear tasks receive a fixed quote; open-ended ones get an estimate, then real hours charged at €50 each plus VAT. Switching to a subscription afterwards is easy, and the knowledge gathered during that first assignment is kept by the team.

You are paying for engineers' hours: assisting users, administering systems, watching alerts, updating and maintaining. Software subscriptions (Microsoft 365, endpoint protection, Pantheon or Minimax) are billed by their vendors, and large ventures like an ERP swap are quoted separately. Nothing extra starts without your approval.

Never. A firm in Maribor, an office in Murska Sobota and a hotel in Kranjska Gora are all served online. For physical jobs such as swapping a drive, reconnecting a lead or restarting a router, we talk your colleague or regular local contractor through each step by video.

No. We operate no exchange, supply no fiscal tills and issue no certificates. Our role is integration: linking your selected provider with the shop, CRM or ledger (Minimax, Metakocka, SAOP and similar) so eSLOG 2.0 documents move automatically. Your provider relationship stays entirely yours.

The list covers typical requests, not all of them. Explain the situation via the form or at sales@apply.si. Where it fits our skills you get a proposal; where it does not, you get an honest no and a hint about what sort of specialist to approach.

Subscriptions can normally be priced after a thirty-minute video chat, frequently that same afternoon. Project proposals are written up in a time frame that depends on their size. Complex estates are better served by an infrastructure health check than by guesswork.

It is, via single remote sessions for things like a slow computer, malware, or a mailbox refusing to appear on a phone. Sessions cost from €35 and further hours €45, VAT included, prepaid through a payment link. Write to support@apply.si or see the page for private clients.

Choose your services with us

A couple of sentences is enough, or tick a service in the catalogue above to drop it into this form. Expect an answer inside one working day.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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