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Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
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NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
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Service · Websites and web applications

Website care and maintenance

A website is not finished on launch day. Every month brings updates to the core, plugins and PHP; certificates expire; forms quietly stop sending email because someone changed a mailbox password. Suppose an accountancy firm in Ljubljana runs a WordPress site with online booking for consultations. Nobody has updated it for a year for fear of breaking something, and the fear is justified: updating after a year is risky. Regular maintenance means small steps, tested before they reach the live site, and someone who notices when something stops.

Ask about this service See the scope
Staging first
updates are tried there before the live site
Monitoring
an alert when the site or a form fails
Backups
off the server, with restores tested regularly
Monthly report
what was done and what comes next

Scope of the service

We maintain WordPress, WooCommerce, PrestaShop, Laravel and other systems. The scope is written into the agreement, so you know exactly what is included.

Check the scope with an engineer

Updates in staging

Core, themes, plugins and PHP are updated on a copy of the site first, key functions are checked and only then is the live site updated. Urgent security patches go in faster.

Uptime and certificate monitoring

The site is checked every few minutes, SSL and domain expiry dates are watched and forms are tested for email delivery. When something stops, we hear before your customers do.

Backups and restore tests

Daily backups of files and database, kept off the server in an EU data centre. Restores are tested on a schedule, because a backup nobody has restored cannot be trusted.

Security checks

Reviews of plugin vulnerabilities, unused user accounts and admin rights. Unused plugins are removed, not just switched off.

Small changes

A new page, an updated price list, a new job ad or a form fix. You send a request by email; we carry it out and confirm.

Monthly report

A short report on updates, availability, backups and changes made, plus suggestions for improvements worth considering.

How the work runs

Before maintenance begins we review the site. If it has gone without updates for a long time, the backlog comes first.

01

Takeover and review

We obtain access, check the system, plugins, hosting and backups and list the risks. Ownership of all access stays with your company.

02

Clearing the backlog

If the site has not been updated for a long time, we set up staging and bring it up to date step by step, fixing whatever breaks along the way.

03

Routine work

Updates, monitoring, backups and small changes on the agreed rhythm. Requests come in by email and each one gets a reference number.

04

Review and report

A monthly report and, once a year, a longer review of whether the site still meets your needs or a larger overhaul is due.

A backup stored on the same server is not a backup. When the server fails or an attacker encrypts it, the site and its copies vanish together. We therefore keep backups with a different provider or at least in a different data centre, and test a restore at least once a quarter.

Your questions answered

Yes. We review the site first and tell you what state it is in. If it is badly out of date, we suggest clearing the backlog as a separate project, followed by regular care.

It depends on the system, the number of plugins and how many changes you expect. After the review you get a quote for a monthly scope. Work outside it is billed at €50 per hour plus VAT once you approve it.

During working hours, Monday to Friday 9:00-17:00 CET, we start on the problem as soon as we detect it or you report it. If you need cover outside those hours, we agree it in the contract.

Yes. Anyone you nominate can send requests, each gets a reference number and the history stays easy to follow, so nobody has to ask who ordered what.

More services in this area

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Service WordPress websites A bespoke block theme, a short plugin list and every licence held in your company's name Service Shopify and other hosted platforms Shopify, Wix or PrestaShop chosen from your own figures, then set up properly Service Brochure site and product catalogue A few pages, a catalogue with a request-a-quote button instead of a basket, easy editing Service Corporate website Separate routes for customers, candidates, suppliers and press, several languages and a clear editorial flow

What kind of site do you have?

Tell us the website address, the system it runs on and when it was last updated. We reply within one working day with a proposal for a review.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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