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Browse the catalogue: 80 services in 18 areas
Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
Software and licensing Genuine licences for dev and IT teams, with renewals tracked for you Training Live courses over video, from Microsoft 365 essentials to spotting phishing
Unsure what to tackle first? A brief remote check-up ends with a written list of five priorities Request a review
See all 13 solutions together
NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
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Who we are The people behind Apply and why we work only remotely Articles Practical pieces about IT and security Paying us Invoices, SWIFT transfers or payment by card Contact Write via the form or by email, or book a video call
Managed IT support

An IT department
one click away

Under a single contract, for a flat sum each month, we take over your computers, servers, backups and the Microsoft 365 tenant. Our engineers connect over encrypted remote access, so it makes no difference whether your desks are in Ljubljana, your warehouse sits near Koper or your workshop is in the Savinja valley. Premium clients get a first reaction inside 15 minutes on weekdays, 9:00-17:00 CET.

See pricing How support works
Cybersecurity

GDPR that lives in your systems,
not only in a binder

Step one is finding out which people can actually reach patient charts, personnel files or client folders. After that we switch on two-step login, endpoint detection and disk encryption on every laptop. Once finished, the record of processing and the notices given to staff and clients match what the systems genuinely do. Should the Information Commissioner get in touch, or should data leak, you can put your finger on every piece straight away.

Book a security review Cybersecurity services
Websites and web applications

Your shop, Ceneje.si and Minimax
reading the same stock

WooCommerce or Shopify taking payments through Stripe, Monri or Flik, one-click labels for Pošta Slovenije, GLS and DPD, and Amazon and eBay orders landing on the same screen. Stock levels and invoices stay in step with Minimax, Pantheon or Metakocka, while e-invoices travel through the exchange provider of your choice. Copying orders by hand into Excel becomes a thing of the past.

Outline the project Websites and web applications
Artificial intelligence

Machine learning that reads invoices
and prepares a draft reply

We help you spot the tasks where Copilot or another large language model genuinely frees up time: matching incoming bills to suppliers, condensing long contracts, drafting an opening reply to helpdesk queries. The tools we recommend keep processing inside the EU, and your staff learn which material should stay out of free consumer chat tools, following the Information Commissioner's guidance and the EU AI Act.

Discuss an AI idea AI services
80
services in 18 areas
13
ready-made solutions
100%
remote delivery, no site visits
15 min
to respond on Premium

Flat monthly plans

Each plan has a scope agreed in writing and a contractual reaction time: 4 hours on Start, 1 hour on Business, 15 minutes on Premium. All figures are in EUR, with VAT added for companies. If the right plan is not obvious, fifteen minutes on Teams or Meet usually settles it.

Help me choose
Everyday IT cover

Start

Meant for small offices where IT is nobody's job. Say you run a Ljubljana bookkeeping firm of eight people. The printer jams, someone's inbox hits its quota, Minimax refuses to launch: rather than phoning a nephew who is good with PCs, you log it with us. We keep Windows and Microsoft 365 patched, sort issues through an encrypted remote connection, and nobody on your payroll has to moonlight as the sysadmin.

€450 monthly, VAT extra

Entry price, 22% VAT added on the invoice · maximum of 10 users

Send an enquiry Browse all services

Inside this plan

A team of up to 10
Each person's PC, inbox and Microsoft 365 licence
Weekdays, 9:00-17:00
We pick up any ticket inside 4 hours
A remote health check each month
Patch level, storage headroom and malware protection, ticked off one by one
Looking after servers
Comes with Business or Premium
10
seats
Weekdays
9:00-17:00
4 hours
to first reply
100%
online
Everyday IT cover

Business

One contract spanning the desks, the server (whether it lives in a data centre or a broom cupboard), the LAN and your backups. Imagine a Novo mesto parts maker for the car industry, about forty staff, with an in-house file server and Pantheon for the books: this is the plan drawn up for that sort of setup. Should a cable need reseating, our engineer guides a colleague of yours over video, step by step.

€990 monthly, VAT extra

22% VAT added on the invoice · reply times are fixed in the SLA you sign

Send an enquiry Browse all services

Inside this plan

All employee devices
Run from one console using Intune plus our RMM platform
Picked up inside an hour
Working days 9:00-17:00, always by the engineer who knows your setup
Servers and LAN
Linux, Windows Server, virtual machines and Entra ID
Backups we actually restore
Test-restore frequency is agreed up front in the contract
1 hour
to first reply
Weekdays
9:00-17:00
100%
online
Servers
plus LAN in scope
Tighter watch, firmer protection

Premium

When a single hour offline would cost you more than four weeks of support fees, this is the tier. Picture a Celje online shop for baby products heading into the Christmas rush, a Maribor dentist booked solid, or a distribution warehouse near Koper dispatching hundreds of boxes daily. Premium brings a standing crew, a quarter-hour reply window and a twelve-month technology plan.

€1,990 monthly, VAT extra

Entry price, 22% VAT added on the invoice · reply times are fixed in the SLA you sign

Send an enquiry Browse all services

Inside this plan

People who know you
A constant engineering crew and a separate contact for anything contractual
Answer in 15 minutes
Day-and-night standby, with the duty number handed over when you sign
GDPR and security
Incident response plus periodic audits of user permissions
A report every month
Where your systems stand, the figures that matter and an updated plan
15 min
reply time in the SLA
24/7
standby cover
Fixed
engineer plus contract lead
Every month
report and updated plan
Built around the brief

Dedicated team

A group of sysadmins, security people and developers assigned solely to your work, who come to understand your environment in depth. Headcount and skill mix depend on the task at hand: replacing Birokrat with SAP Business One, hooking the web shop up to your chosen e-invoice exchange, or lifting on-premises machines to a cloud provider. From kick-off to sign-off, it all happens remotely.

Quoted per engagement

First a video meeting to pin down the scope, then a written quote with prices

Request a quote See every service

What working together looks like

Skills picked per job
Ops, security, coding, or whatever mix the work calls for
Inside your workflow
We join your Teams, your ticket queue and the way you already run things
Low turnover
Knowledge of your estate is not lost when the project moves on
Everything we offer, on call
80 services in 18 areas
80
catalogue services
13
industry and scenario solutions
18
areas of expertise
100%
online

The whole catalogue in one place

Everything from the shared printer that drops off the list after a Windows update through to penetration testing of a web app, all of it handled remotely. Search by keyword or open an area directly. Each service page sets out the work involved and the deliverables you keep afterwards.

80 services in 18 areas

Support and managed IT

Operations and infrastructure

Security

Development and web

Data, AI and consulting

Software and training

01 / 18 areas

Managed IT support

Most IT trouble in a small firm is undramatic: a printer that keeps vanishing from the network, a mailbox at its quota, a former employee whose password still works. Imagine a Ljubljana accounting office with twelve people in the busy weeks before annual accounts are due, where every lost hour hurts. Requests land in one place, we connect remotely, fix the cause and keep a history you can look through. Weekdays, 9:00-17:00.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
02 / 18 areas

Service plans and SLAs

Three plans, and the real difference between them is how quickly someone picks up your problem. Start (from €450 monthly, up to 10 users) commits to 4 hours, Business (€990) to 1 hour, Premium (from €1,990) to 15 minutes, with VAT added on top. The target sits in the contract, and each month's report shows how we performed against it.

3 to choose from
Send an enquiry Every service page explains what is included, how we work and what we need from you
03 / 18 areas

System administration

Picture an architecture studio in Kranj whose Proxmox server, two Windows Server machines plus the Entra ID tenant were configured by a colleague who has since left, with nothing written down. Nobody dares to reboot anything. We take over the routine: patch windows, permission clean-ups, alerts on disks and expiring certificates, and a runbook that outlives any single administrator.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
04 / 18 areas

IT infrastructure

Faster laptops rarely cure a sluggish office. At a 60-room hotel at Bled, the culprit behind a frozen reception screen might be a nearly full datastore or a switch bought a decade ago. We collect hard numbers first, then rank what to replace and what to leave alone; virtual desktops only come into play if they genuinely pay off.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
05 / 18 areas

Network and telephony

Think of a logistics warehouse near Koper: when the internet link fails, scanners go dead and lorries queue at the ramp. We monitor the firewall, switching and the internet line day and night, survey wireless coverage and move calls onto Teams Phone or another hosted telephony service. Any physical task, like reseating a cable, is carried out by your own staff with our guidance.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
06 / 18 areas

Cloud and hosting

A processing record that simply says “cloud” will not satisfy a privacy review: the provider and the country both have to be named. We host servers, mailboxes and storage in EU data centres operated by Hetzner, OVHcloud or IONOS, or in European Azure and AWS regions, so the transfer question is settled on paper from the start.

5 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
07 / 18 areas

Backup and recovery

Owning copies is not the same as being able to recover. What counts is whether files scrambled by ransomware at 2 a.m. are usable again before noon. We define what is saved, how frequently and where to, keep one immutable copy away from your premises and run restore drills to a timetable. Statutory retention of invoices and records is factored in.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
08 / 18 areas

Cybersecurity

Fifteen separate services, so you pay only for what your risk profile calls for, whether that means GDPR paperwork, a WAF, EDR or round-the-clock SOC cover. SI-CERT warnings feed straight into our routine, and the evidence we produce is ready for an inspection, which matters if NIS2 and ZInfV-1 class you as an essential or important entity.

15 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
09 / 18 areas

Websites and web applications

Anything from a single page for a dental surgery in Maribor to an ordering portal for distributors sits here, fourteen services in total. Pages load quickly, are structured so search engines parse them cleanly and meet WCAG 2.1 AA. Upkeep and clean-up after a breach are covered too.

14 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
10 / 18 areas

E-commerce and integrations

Each new sales channel brings more clerical work: re-keying orders into the books, printing labels, fixing stock counts in several back offices. Imagine a children's equipment shop from Celje selling on Amazon, Ceneje.si and its own website, spending every evening on data entry. We wire the store to Minimax or Pantheon, to Stripe or Bankart and to couriers, so each figure is typed exactly once.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
11 / 18 areas

Custom software

Standard packages handle routine work, yet a company's edge often lies precisely where they stop. Take a furniture exporter in the Savinja valley whose route from order through production to dispatch fits no boxed ERP. We write software around that route, connect it with existing systems and support it once it is live. Ownership of source code and IP is settled contractually before development starts.

6 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
12 / 18 areas

Software testing and QA

A defect spotted first by a paying customer costs far more than one caught in testing: refunds, a swamped support inbox, harsher reviews. Working independently of your developers, we check every function against the specification, rehearse campaign-level traffic, automate repeat checks and run authorised attacks. Findings come ranked, most urgent first.

5 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
13 / 18 areas

Artificial intelligence

Useful AI is tied to a defined job, for instance searching years of case files at a law firm in Nova Gorica or triaging guest emails at a hotel. Before anything is built we settle which data the model touches and where it is processed, as GDPR and the EU AI Act expect. Then we deliver the tool and coach the staff who will rely on it.

4 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
14 / 18 areas

Data and analytics

Revenue lives in the shop back office, margins in Pantheon, prospects in a CRM. That makes three systems and three versions of the truth. We deduplicate master data, load every source into one warehouse and capture incoming paperwork automatically, so all departments report from the same base.

3 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
15 / 18 areas

IT consulting and audit

Ahead of a costly ERP rollout or cloud migration, an adviser with no product to push is worth having. We examine the systems you run today and the quotes vendors have sent, spell out the risks plus total cost of ownership, and give management a phased plan. Where a digitalisation voucher or other co-financing might fit, we mention it, without promising that funding will follow.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
16 / 18 areas

Digital marketing

Many firms buy ads yet cannot say which campaign brought in which lead. We trace each step from first click to closed sale, reveal which channels pay for themselves and configure a CRM so no lead goes cold.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you
17 / 18 areas

Software and licensing

Licence bills grow quietly: duplicate subscriptions, seats still assigned to former staff, premium tiers no one needs. We buy genuine licences for developers and IT staff, track renewal dates and trim unused seats several times per year.

2 in this area
Send an enquiry Every service page explains what is included, how we work and what we need from you

What people ask for most

Full service list
Managed IT support

Specialists on call, not a lone “IT guy”

Imagine a Ljubljana bookkeeping firm with twelve staff whose IT rests entirely on one freelancer. While he is away, no one can say where backups are stored, why the digital certificate fails on a freshly delivered laptop, or why eDavki refuses to load during the busiest filing week. A remote team closes that gap, and each question lands with someone who knows the subject.
Cybersecurity

Data protection that does not stay on paper

We hold your record of processing, your processor agreements and the permissions in Microsoft 365 side by side, so the paperwork matches the way the business really runs. You feel the difference when someone asks to see the data you hold on them, or when a breach has to be reported to the Information Commissioner within 72 hours.
Backup and recovery

Backups held in EU data centres

Email, everything in OneDrive and SharePoint, plus server images and databases, is copied to data centres inside the EU. Regular restore drills show that recovery will hold up when it is needed, and at the agreed intervals you receive a written note of what was tested.

Tell us what you need and we will get back to you within one working day

A few lines are plenty: what has happened, how many colleagues are affected and which systems are involved. Every enquiry is read by an engineer, who comes back by the next working day with either some follow-up questions or an initial view. If your team is at a standstill right now, say so in the first line and it jumps the queue.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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