Service · IT infrastructure

Virtual desktops and VDI

Imagine a logistics company headquartered in Ljubljana with a warehouse in the Koper hinterland. The business application runs on a server in the Ljubljana office, warehouse staff reach it over a slow link, and two accountants who work from home three days a week connect via VPN and wait a minute for every report. Laptops fill up with copies of Excel sheets containing customer data, and preparing a PC for a new starter takes two days. Virtual desktops reverse that model. Windows and every application run in the data centre, right next to the database, and only the screen image travels to the user's device. Data never leaves the server, a stolen laptop reveals nothing, and a new workstation is ready within hours. We plan, build and operate the environment, entirely remotely. Before starting, we work out honestly whether it pays: for an office of six using a single application, well-managed laptops are frequently cheaper and simpler.

Data in the EU
chosen data centre and region
New starter
desktop ready within hours
Any device
via client app or browser
Auto shutdown
no paying for idle time overnight

Scope of the service

Technology is chosen last. Seven questions come first, and their answers show whether you are better served by Azure Virtual Desktop, by Windows 365, or by a terminal server hosted with a European provider.

Check the scope with an engineer

Who works, and how

How many people work at once and who connects only now and then. Many concurrent users suit shared multi-session hosts; a few very different profiles suit personal Windows 365 cloud PCs.

Applications

Line-of-business programs tied to a local database or fixed drive letters, USB licence dongles, Outlook add-ins. Each application is tested before we commit to a migration date.

Digital certificates

Certificates on smart cards or USB tokens that accounts staff use for eDavki, AJPES and e-uprava must work inside the virtual desktop too. Reader redirection is tested with a real submission during the pilot.

Where the data lives

Microsoft Azure in EU regions, or a terminal server with providers such as Hetzner, OVHcloud or IONOS. We document the data location so you can enter it in your GDPR record of processing activities.

Licences you already pay for

Certain Microsoft 365 plans, such as Business Premium and E3, include Azure Virtual Desktop usage rights, while your own terminal server needs RDS CALs. Our calculation starts from what you already hold.

Printers and peripherals

Label printers in the warehouse, barcode scanners, document scanners and headsets. Whatever works on a PC today has to work in the virtual desktop as well.

Running it after launch

Monthly updates to the base image, schedules and cost alerts, adding and removing users, and user support.

How the work runs

For an organisation with 20 to 30 users, four to six weeks typically pass between the first conversation and the final migration wave.

01

Cost comparison

We put the per-user monthly figure next to the price of new laptops and of a terminal server you own. Should the sums point away from virtual desktops, you hear that from us and the project ends there.

02

Pilot with real applications

For a fortnight, a handful of volunteers, typically five to eight, carry out their usual tasks in a scaled-down environment. This is the stage where printer, certificate and add-in issues surface.

03

Migration in waves

Teams move across one at a time. Profiles are held in FSLogix, Entra ID conditional access guards sign-in and Intune pushes out the client. Old PCs stay usable until each group is settled.

04

Operations

Updates, support, profile backups and a monthly report on usage and spend.

Applications first, technology second. Virtual desktop projects most often stall on one single application: an old data export add-on, a USB licence key or software that insists on admin rights. So before any costing we list every application people actually use and test each one in a lab environment. If something will not work, you find out in week one, not on migration day.

Your questions answered

Not necessarily. Six people sharing one program will normally spend less on properly managed laptops. The balance tips towards virtual desktops when remote working is common, the data is confidential, people come and go often, or the software misbehaves anywhere except on the office LAN.

Nothing is lost, because the session lives in the data centre. People tether to a phone or log on from home and pick up exactly where the work stopped. A second line, such as a mobile router, is still a sensible precaution.

From a technical angle, yes: nothing is stored on the personal device, and we can block clipboard transfer, printing and saving to local disk. Use of personal equipment and reimbursement of home-working costs should be settled in a written arrangement under ZDR-1.

They should not. With Teams media optimisation enabled, sound and video take a direct path from the user's own machine instead of passing through the host. We switch this on in every build.

Cloud and licence charges are paid straight to the respective providers, and our work is invoiced separately: the roll-out project by quote or at €50 per hour plus VAT, and ongoing management monthly. We always show the three items apart.

Should your team move to virtual desktops?

Tell us how many people would use a virtual desktop and which applications you rely on. Within one working day you get our first opinion on whether VDI is worth the money.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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