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Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
Software and licensing Genuine licences for dev and IT teams, with renewals tracked for you Training Live courses over video, from Microsoft 365 essentials to spotting phishing
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NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
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Service · Websites and web applications

Shopify and other hosted platforms

There is no general answer to “which platform is best?”. Put four figures on the table and the answer more or less appears: how many products, how many orders a month, which countries you ship to and which accounting package you use. Take a Celje online shop for children's goods with 150 products that wants to be trading before December. A hosted platform such as Shopify can be ready within weeks, and nobody has to look after a server. A furniture exporter from the Savinja Valley with 3,000 lines, made-to-order variants and dealer price lists is a different case. There, data access, the link to the ERP and how far the platform bends will decide. We work through these numbers with you before recommending anything.

Ask about this service See the scope
Three platforms
Shopify, Wix and PrestaShop, compared with WooCommerce where relevant
Three-year cost
subscription, fees, apps and modules
Integrations checked
Minimax, Metakocka, Pantheon, payments and couriers
Independent
the recommendation rests on your numbers

Scope of the service

The service covers both the decision and the build. If you prefer, take only the comparison and build the shop with your own team or another agency.

Check the scope with an engineer

Requirements, not a wish list

We separate what the shop must do on day one from what can wait: variants, gift vouchers, subscriptions, customer groups, trade prices, several languages, shipping abroad.

A three-year cost table

Monthly or annual subscription, payment provider fees, paid apps, theme, hosting and maintenance time, all in one table. The sums use your order volumes, not the figures from a sales demo.

Checking integrations

Is there a maintained connector for Minimax, Metakocka or Pantheon? Who issues the invoice, and how will stock stay in step with Amazon or Ceneje.si? These questions often matter more than the look.

Setting up the chosen platform

Theme adjustments, product import, VAT rates, card payments through a provider the platform supports for Slovenian merchants, SEPA transfer and cash on delivery where appropriate, shipping with Pošta Slovenije, GLS or DPD, plus terms and a withdrawal form.

Honest about platform limits

On Shopify and Wix you have no access to the server or the full code. For most smaller shops that is a plus, since upkeep is not your job. PrestaShop is open source and hosted by you, giving more freedom and more responsibility. If you need unusual pricing logic, we say so in writing.

Owning the accounts and data

The shop account, the payment provider contract, the domain and app subscriptions sit with your company. At the outset we confirm that products, customers and orders can be exported to a file whenever you like.

How the work runs

The comparison usually takes two to three weeks. How long the build takes depends on your product structure and the number of integrations.

01

Gathering the figures

On a video call we go through product structure, monthly orders, target markets, payment methods and the software you use. Missing numbers are estimated together, with a low and a high bound.

02

Comparison and recommendation

You get a document setting two or three suitable platforms side by side on cost, effort and risk, plus a clear recommendation with written reasoning.

03

Trial with your data

On the chosen platform we create a few of your trickiest products, such as those with many variants, and run an order from card payment through to the parcel label.

04

Build and launch

Shop set-up, import of the full range, test orders with a real card, team training by video call and go-live on a quieter weekday.

The line nobody adds up at the start is paid apps. On hosted platforms nearly every feature that is not built in means another monthly subscription: product reviews, advanced filters, marketplace connectors, accounting links. A mid-sized shop soon reaches eight or ten apps, and the monthly bill ends up well above the base plan. PrestaShop modules are often a one-off purchase, but hosting and updates are then on you. We price these lines against your real feature list.

Your questions answered

Wix suits a smaller shop where the website matters as much as the selling. Shopify is strong for growth, selling in several countries and currencies, and for its large app catalogue. PrestaShop is the pick if you want open source, your own hosting and tighter control of data. Your numbers decide, not popularity.

Yes, with some work. Products, customers and orders can be exported; customer passwords usually cannot. Design, apps and custom features are rebuilt. That is why the first choice should allow for the next three years of growth.

It depends on the platform. We first check which payment providers the chosen platform offers to a merchant based in Slovenia, then add cards with 3-D Secure, PayPal, Apple Pay and Google Pay, and SEPA transfer. Where the platform allows it, cash on delivery goes in too.

When you need special pricing or delivery rules, many ERP connections, or when monthly fees and apps cost more than running your own shop. In that case we recommend our Online store service and explain why.

More services in this area

Open the area page
Service WordPress websites A bespoke block theme, a short plugin list and every licence held in your company's name Service Brochure site and product catalogue A few pages, a catalogue with a request-a-quote button instead of a basket, easy editing Service Corporate website Separate routes for customers, candidates, suppliers and press, several languages and a clear editorial flow Service Online store A shop that handles delivery, invoicing, stock and returns as well as taking payment

Which platform fits your shop?

Give us a rough product count, your monthly orders and the accounting package you use. Within one working day we will send the questions still needed for the comparison.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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