Businesses Private clients
Get remote help Help
How companies settle invoices SWIFT bank transfer or card Checking that an invoice really came from Apply PDF invoices and related paperwork
Slovenščina English
Send an enquiry
Services
Solutions
Pricing
Courses
Articles
About Apply
Contact
Send an enquiry
Browse the catalogue: 80 services in 18 areas
Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
Software and licensing Genuine licences for dev and IT teams, with renewals tracked for you Training Live courses over video, from Microsoft 365 essentials to spotting phishing
Unsure what to tackle first? A brief remote check-up ends with a written list of five priorities Request a review
See all 13 solutions together
NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
No match for your situation? Tell us about the company in a couple of lines and we will suggest the right services Ask for advice
Who we are The people behind Apply and why we work only remotely Articles Practical pieces about IT and security Paying us Invoices, SWIFT transfers or payment by card Contact Write via the form or by email, or book a video call
Service · Websites and web applications

Customer portal

Much of the email your back office receives asks for things your systems already know: “Could you resend that invoice?”, “Where is our order?”, “How much do we still owe you?”. Take a logistics warehouse in the Koper hinterland storing and dispatching goods for twenty companies. Each client wants to know stock levels, which load has left and which invoice is still unpaid. A customer portal pulls this data from your systems and shows each client only their own, at any hour, with no waiting for a reply. The back office gets its time back for work no system can do on its own.

Ask about this service See the scope
Secure sign-in
multi-factor login and per-company roles
ERP data
Pantheon, SAOP, Business Central and others
Documents
invoices, delivery notes, reports, contracts
No double entry
the portal reads data you already hold

Scope of the service

A portal does not replace your systems; it opens part of them to the outside. The key question is therefore who may see which data.

Check the scope with an engineer

Sign-in and access

Email and password with multi-factor login, and optionally sign-in with the client's own Microsoft or Google account. Each client company has an administrator who adds or removes colleagues without asking you.

Orders and status

A list of orders with status, delivery notes and tracking numbers drawn from your ERP or WMS. Clients see what is on the way without phoning or emailing.

Invoices and open items

Invoices as downloadable PDFs, an overview of open and overdue items, and the option to pay by UPN QR or card if you want to offer it.

Reports and documents

Service reports, quality certificates, contracts and manuals sorted by client and project. A new document appears in the portal as soon as you save it in your own system.

Requests and messages

Clients raise a request, complaint or question straight in the portal, with the full history in one place instead of spread across email threads.

Security and privacy

Encrypted connections, access logging, regular reviews of permissions and a data processing agreement wherever the portal handles your clients' personal data on your behalf.

How the work runs

The first release usually covers the two or three questions clients ask most. The rest is added once we see what they really use.

01

Analysing the questions

We look at what clients ask most often by email and where the answers are stored. That gives the feature list for the first release.

02

Connecting the systems

We check how data can be read from your ERP, WMS or document system: through an API, an export or an intermediate database. Your ERP vendor is often an important partner here.

03

Build and pilot

We build the portal and open it first to a few clients willing to give feedback, then fix whatever bothers them.

04

Roll-out to everyone

We prepare invitations, short guides for clients and instructions for your team. After that we maintain the portal or hand it to your IT staff.

A portal is only as good as the data behind it. If delivery notes in the ERP are not linked to orders, or clients exist twice, the portal will put that error on display. During the analysis we therefore also check data quality and list what needs fixing before launch, so that clients' first impression is not confusion.

Your questions answered

Most often, yes. Pantheon, SAOP, Microsoft Dynamics 365 Business Central, SAP Business One and Odoo all offer APIs or exports we can work with. With older or in-house systems we frequently read from an intermediate database or export files.

The portal uses encrypted connections, multi-factor login and precise permissions on who sees what. Access is logged, vulnerabilities are checked regularly, and you can order a penetration test before launch.

If they find answers faster there than by email, yes. That is why the first release contains only features that answer the commonest questions, tested carefully with pilot clients.

Normally in an EU data centre with a provider under contract to you. We can set up and manage the hosting, or your IT team can take it over.

More services in this area

Open the area page
Service WordPress websites A bespoke block theme, a short plugin list and every licence held in your company's name Service Shopify and other hosted platforms Shopify, Wix or PrestaShop chosen from your own figures, then set up properly Service Brochure site and product catalogue A few pages, a catalogue with a request-a-quote button instead of a basket, easy editing Service Corporate website Separate routes for customers, candidates, suppliers and press, several languages and a clear editorial flow

What would your clients like to see for themselves?

Tell us which client questions take up most of your time and which systems you use. We reply within one working day with suggested first steps.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

We set essential cookies only: the ones that keep the site running and recall which town you chose. Nothing for ads and nothing that follows you around the web. Details are in our privacy and data protection notice.