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Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
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NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
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Service · Cloud and hosting

Dedicated servers

Not every workload tolerates company. A warehouse system in the Koper hinterland may need to print hundreds of picking lists before the six o'clock departures; an automotive supplier in Novo mesto may rely on its ERP to rerun material requirements every night. On a shared host, those jobs also depend on what strangers on the same hardware are doing at that moment. One month-end the close takes twenty minutes, the next it crawls on for two hours, and nobody can explain the gap. Leasing a dedicated server ends the guessing. You pay monthly for an entire physical box whose processors, memory and drives work for you and nobody else. Nothing is purchased, nothing new is depreciated, and no one has to walk into a server room. The facility looks after electricity, cooling and swapping broken components. We look after the layers on top, remotely: operating system, databases, virtual machines, backups and security. Because that division is written into the agreement, roles are clear long before anything fails.

Ask about this service See the scope
Hardware
yours alone, no neighbours
Financing
monthly lease, no purchase
Broken parts
replaced by facility staff
Software stack
Apply, remotely

Scope of the service

Projects of this kind usually stumble when someone orders the beefiest model on the list. We prefer to measure, to count licences in from the start and to run the box by written routine.

Check the scope with an engineer

Sizing from measurements

We log what your current servers actually do and specify from that. A database starved for I/O gets NVMe, in-memory reporting gets RAM, and an old program that uses one thread gets fewer cores with a higher clock.

Facility and contract

A data centre inside the EU with doubled power and uplinks, hardware swap times stated in the contract, and a processor agreement covering how the host treats personal data.

RAID plus remote console

A RAID scheme suited to the job and out-of-band management, so we can watch the machine boot even when the OS is broken. Recovery does not have to wait for a person in the building.

Virtual machines on top

Proxmox or Hyper-V can split the box so that ERP, file shares and remote desktops each run in their own VM, with separate resources and separate maintenance windows.

Network layout

Firewall at the edge, VPN for other sites and home users, and admin traffic kept on a different segment from application traffic. Only services you have approved are visible.

Copies and a spare

A daily backup to deletion-proof storage elsewhere. If one hour offline would cost you more than a second lease, we add a warm spare that mirrors data continuously.

Ongoing care

Patches, drive and RAID monitoring, fault tickets to the facility and checks after each repair, plus an annual review of size against price.

How the work runs

Delivery speed is set mostly by the host's stock. We commit to a switch-over date only after one full practice migration.

01

Workload capture

A week of CPU, memory, disk and network logging on your existing systems, ideally spanning a month-end or a stock count.

02

Costed options

One or two machines priced with lease, licences and management, next to the same sums for a large VPS, so the decision is arithmetic.

03

Build and timed trial

After installation we migrate once against the clock. That measurement defines the real cut-over slot, always outside office hours.

04

Into production

The switch, sign-off from the departments that lean on it most, then routine operation with monitoring and patch dates.

Watch the licence bill, not just the lease. Windows Server and SQL Server are typically licensed per core. A machine with twice the cores might add only a little to the monthly lease, yet push Microsoft costs up dramatically even though the ERP never uses those cores. So lease and licences are always added up together, and very often we end up proposing fewer, quicker cores.

Your questions answered

Off-the-shelf configurations often ship within days; bespoke builds can take weeks. From order to live service, practice migration included, two to four weeks is a fair estimate.

An alert fires, we open a ticket with the facility, their technician swaps the drive and we follow the rebuild, all while the server stays up. Remember that RAID is about hardware only; a mistakenly deleted folder or a ransomware attack is handled from the off-site copy.

That is colocation, and it needs racking, cabling and hands-on hardware work that we do not provide, so a local contractor would be involved. With a leased machine the hardware belongs to the facility, which removes that need.

We move everything to its new destination, wipe the old machine and keep a record of the wipe. How the host disposes of drives afterwards, and whether it confirms that in writing, is settled at the start; the confirmation then sits with your retention and erasure documentation.

Monday to Friday, 9:00-17:00 Central European Time, with response times by plan: 4 hours for Start, 1 hour for Business, 15 minutes for Premium. Premium clients also get a 24/7 duty line written into their contract.

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Request a dedicated server proposal

Which systems will it carry, how big are the databases, and does data have to stay in a particular country? We will propose suitable machines with all costs included.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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