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Managed IT support Hand routine IT chores to a remote team and keep your people focused on clients End-to-end IT support One contract and one predictable bill for laptops, servers and Microsoft 365 IT helpdesk Stuck colleagues reach a technician in minutes, not the next morning Service desk Tracked tickets with clear owners, deadlines and a monthly recap 24/7 support Overnight and weekend cover for businesses where downtime is not an option Plans: Start, Business, Premium Prices start at €450 monthly plus VAT, response targets fixed by contract
Service plans and SLAs Pick a 4-hour, 1-hour or 15-minute response and get monthly proof we hit it System administration Patching, identities and servers handled to a timetable, fully documented IT infrastructure Find out what is really holding you back before spending on new hardware Network and telephony Network audits, continuous monitoring and phone calls moved onto Teams Cloud and hostingNew Virtual, dedicated and storage capacity in EU data centres such as Hetzner or OVHcloud Backup and recovery Immutable copies beyond the reach of ransomware, with restore drills on the calendar
GDPR and data protection The paperwork a Slovenian controller needs, from processing records to processor contracts Security policies and documentation Short, readable rules your staff sign and genuinely stick to Security tooling roll-out Selection, deployment and tuning of EDR, mail filters and MFA Infrastructure security Visitors on guest Wi-Fi kept well apart from the finance server Application security Catch weaknesses in in-house code before release day Data leak prevention (DLP) Payroll spreadsheets and client databases stay where they belong Database security Every query against sensitive tables leaves a trace Web application firewall (WAF) Bots and SQL injection filtered out before they touch your checkout Access control and endpoint security Remote lock for mislaid laptops and MFA on every account VPN and encryption Secure connections to company systems whether at home, in a hotel or on a construction site Vulnerability scanning See your exposed weak spots first, ahead of any intruder Antivirus and EDR Behavioural detection catches what signature scanning misses SOC monitoring Round-the-clock log review, with action taken on genuine threats System hardening Unneeded ports and services closed on every Windows and Linux host Safe use of AI Agreed ground rules before client data ends up in ChatGPT or similar tools
Websites and web applications Brochure sites, shops, portals, SEO and upkeep: fourteen services in one area E-commerce and integrations Shop, Amazon, Minimax, Stripe and GLS working from shared stock and order data Custom software Move workflows out of spreadsheets into an application built for them Software testing and QA Bugs caught in testing, not by your buyers
Artificial intelligenceNew Practical AI projects aimed at a measurable business need Data and analytics A single warehouse and consistent figures instead of spreadsheet sprawl IT consulting and audit Impartial advice before you commit budget to a major IT project Digital marketing Find out which campaigns actually pay off
Software and licensing Genuine licences for dev and IT teams, with renewals tracked for you Training Live courses over video, from Microsoft 365 essentials to spotting phishing
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NIS2 readiness Risk assessment, incident planning and supplier security for NIS2 and ZInfV-1 GDPR compliance Processing records through to a breach procedure, delivered as a set Remote and hybrid work Protected access and managed laptops for staff outside the office Business continuity A rehearsed plan for the day a key server goes down
Retail and e-commerce Web shop, marketplaces, payments and couriers connected end to end Manufacturing ERP and plant network kept running across every shift Clinics and healthcare Stronger safeguards around patient records in surgeries and private practices Construction Office and site crews working from one current set of drawings Logistics and transport WMS, e-CMR and vehicle tracking available whenever the trucks roll
Small businesses Simple IT at a known monthly price for teams of five to twenty Mid-sized companies Support under an SLA plus regular security work as headcount grows Large enterprises Extra hands and niche expertise to back up your internal IT department Multi-site companies Headquarters and every branch in Slovenia on one IT standard
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Service · Cloud and hosting

Hosting for online stores and web apps

Take a Celje web shop selling buggies, cots and car seats through WooCommerce and through listings on Ceneje.si. When turnover dips, the products are rarely to blame. More often a category page needs five seconds on a phone, the comparison feed has been silent since Saturday night, or a plugin was upgraded straight on the live site on Monday and broke the basket. Custom software shows the same pattern, be it a Laravel portal where trade buyers reorder or a separate shopfront pulling products from your store via API. The application code is usually decent; the server under it was never configured with care. What we offer is hosting together with day-to-day operations, shaped for such setups. We tune the server to your platform, keep a staging copy apart from production, and check far more than whether the homepage answers: orders, stock levels, parcel labels and exports into accounting must actually land.

Ask about this service See the scope
Platforms
WooCommerce, PrestaShop, Magento, custom
Test copy
every change tried there first
Monitored
basket, cron, feeds and exports
Peak trading
capacity added only for the rush

Scope of the service

Weak spots differ: WooCommerce gathers plugins, Magento wants memory and a search engine, PrestaShop carries ageing modules, and custom apps suffer from manual uploads. The hosting follows your stack.

Check the scope with an engineer

Supported runtimes

PHP, Node.js, MariaDB or MySQL on versions still receiving security fixes; OpenSearch for Magento and Redis for sessions and cache; time and memory limits that survive catalogue imports with thousands of rows.

Staging and controlled deploys

A copy of the shop where updates, plugins and theme tweaks are tried first. Deploys come from Git, so every change has a history, and rollback takes minutes.

Speed with numbers

Page caching, OPcache, WebP or AVIF and a CDN. We clock mobile load times for your ten busiest pages before and after the move and keep reporting them monthly.

Jobs nobody sees

Ceneje.si feeds, stock sync with Metakocka or Minimax, labels for GLS, DPD or Pošta Slovenije, outgoing invoices. A stuck job alerts us, not your buyers.

Payments and protection

Back office only via VPN or listed IPs, self-renewing TLS, bot and attack filtering, current plugins. With Bankart, Monri, Stripe or PayPal plus 3-D Secure in the usual hosted form, card numbers never reach your server.

Copies that keep pace with orders

If dozens of orders arrive each day, the database is copied every few hours and files nightly. One copy goes to another provider and test restores run in an isolated sandbox.

Custom applications

Laravel, Symfony, Node.js or Docker, with secrets kept out of the codebase, queues and schedulers watched and logs in one searchable place. A headless front end reading from Shopify can run here as well.

How the work runs

A mid-sized shop usually migrates in one or two weeks. Files are quick; connectors and scheduled tasks are what take time.

01

Health check

Products and variants, plugins, cron entries, feeds, courier and accounting links, traffic, and a first reading of where pages lose speed.

02

Fresh environment

Live and staging servers, a copy of the shop, and a stress test at peak-day levels that quickly exposes the heaviest plugin.

03

Overnight switch

Last database sync and DNS change in the quietest hours, normally Monday into Tuesday, so weekend sales stay untouched.

04

First seven days

Real test orders by card and bank transfer, a parcel label printed, exports and order emails verified, then error logs and timings reviewed every day.

Do not update on the live shop. The typical outage is not a breach or a hardware fault but a well-intended update: a new plugin, a WooCommerce release, a theme someone bumped at nine on a Monday. We put every change through staging, confirm it with a test order and only then release it, with a restore point made moments before. One extra hour of care beats a lost day of sales.

Your questions answered

No, those services provide their own hosting. What we can run is anything around them: a headless shopfront, a product configurator or a trade portal talking to the shop API.

Yes, and they should. Developers get Git and staging access, log in with personal SSH keys rather than a shared password, and follow an agreed path to production. Servers and operations are ours; features and design stay theirs.

From your promotions calendar. Before Black Friday, the festive rush, back-to-school or a newsletter to tens of thousands, we add capacity, prime caches and review heavy plugins, then shrink the server again afterwards.

In an EU data centre agreed with you. For your privacy notice we list every third party, such as payment gateway, CDN or mailing platform, with what each processes and where. You will need processing agreements with them, and the legal review is for your lawyer.

The server is paid by you directly to the host. Migration and operations are charged at €50 per hour plus VAT or fall within Start, Business or Premium. Migrations get a fixed quote before any work starts.

More services in this area

Open the area page
Service Virtual private servers Your own slice of an EU data centre, secured from day zero and kept in shape by our engineers over a remote link Service Dedicated servers A whole physical machine leased in a data centre for you alone, with operating system and data looked after by us remotely Service S3-compatible object storage S3-compatible storage from European providers for immutable backups, long-term archives and large collections of files Service Business email and calendars Email on your own domain, shared mailboxes and calendars, protected against fake messages sent in your name

Ask us to review your shop or app hosting

Which platform, roughly how many products, and which feeds, couriers and accounting tools are linked? From that we propose a setup and a realistic move date.

When we work
Weekdays 9:00-17:00 CET, answers the same or next working day
Calls
Video meetings, Teams and Meet both welcome

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