You get the boiler serviced in autumn, not in January when it gives up. Servers deserve the same treatment, yet in smaller firms they tend to get attention only once something stops: the disk fills up just as the accountants are finalising the annual report for AJPES, the portal certificate lapses on a Saturday, or six months of postponed updates all install in one night. Apply looks after your servers, user directory, Microsoft 365 identities and virtual machines remotely, following a calendar agreed in advance. Each of our engineers signs in with a personal account, so you can always see who changed what, and when.
The range is wide, from a single laptop plagued by pop-ups to a cluster of hosts carrying the whole business. Each service can be ordered as a standalone project or folded into a Start, Business or Premium monthly plan.
None of them stops anyone working today. Yet when a breach or a long outage is investigated, at least one usually turns up among the causes. We fix all five remotely, typically in the first weeks.
Remote desktop reachable from the internet
Fix. We close the remote desktop port to the outside world and route access through a VPN or a gateway that demands a second factor. Home working barely changes for staff, while attackers lose their easiest way in.
Alerts nobody reads
Fix. Warnings about full disks, failed backups or dying drives often land in a former colleague's inbox or an address no one checks. We redirect them into the ticketing system, where every alert has someone responsible for it.
Passwords in a spreadsheet on the shared drive
Fix. A “passwords.xlsx” that any employee can open is a gift to an intruder. We move the credentials into an encrypted vault with an access log, replace shared accounts with personal ones and delete the spreadsheet.
Every user is an admin on their own PC
Fix. When everyone has admin rights, anyone can install anything, malware included. We remove those rights and set up installation of genuinely needed software through Intune or a policy that does not require an administrator.
Systems the vendor no longer supports
Fix. An old Windows Server or Linux release with no more patches goes onto a replacement list with a date that avoids year-end and the summer shutdown. Until then we cut it off from the internet and other networks as far as we can.
Well-run system administration doubles as evidence. Companies that count as essential or important entities under the NIS2 directive and Slovenia's Information Security Act (ZInfV-1) must apply appropriate risk management measures, and smaller firms that supply them are increasingly being sent questionnaires by their customers. Recorded patching, restore tests, personal admin accounts and access logs are exactly what you show in such a questionnaire or an audit. We do not judge whether the law applies to you, but we keep the technical records up to date as part of the routine work.
Frequently asked questions
We never come on site, so physical tasks are always carried out by someone else: the manufacturer's engineer under warranty, data centre staff or one of your own people. Remotely, we work out what is wrong, order the right part or raise the warranty claim, and guide the person on site over a video call, step by step. For most firms this means someone swapping a disk or moving a cable once or twice a year.
We give you a short list of what your current provider should pass on: admin accounts, licence and domain details, and any documentation that exists. All passwords are changed on handover day. Anything missing we uncover with an automated scan of the network and servers. After the handover the previous provider stops touching the systems, so changes are never made twice.
Yes, a small monitoring and remote management agent that reports health data and provides a secure connection. We tell you which one it is, what data it sends and where. If we part ways, we remove it, and the documentation and passwords stay with you. On Linux servers key-based SSH and standard monitoring tools are often enough.
Only the engineers assigned to your environment, each with a personal account. Credentials sit in a vault that records every lookup. Wherever possible we avoid standing passwords altogether and use personal admin accounts with multi-factor sign-in, which you can disable yourself at any time. A data processing agreement is signed before our first login.
Of course. Often your own IT person or a local technician looks after users and printers, while we take servers, the directory and backups. The dividing line is written down and requests run through a shared system, so everyone can see who is handling what. If you want to hand over more later, the plan simply grows.
Routine work is part of our plans: Start from €450 per month plus VAT for up to 10 users, Business at €990 per month plus VAT, and Premium from €1,990 per month plus VAT. One-off jobs such as moving a server are billed at €50 per hour plus VAT, or at a fixed quoted price when the scope is clear. Private clients pay from €35 incl. VAT for a remote session.
Yes: servers at Hetzner, OVHcloud and IONOS, and virtual machines in the EU regions of Azure and AWS. The hosting contract stays in your company's name, and we receive personal accounts with limited rights. That way you can end the arrangement whenever you like without losing control of your systems.
No town by that name here. Check the letters, or settle for the nearest larger place. Our engineers work only over the internet, so Kočevje and Koper get precisely the same treatment.
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